1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, and identity verification details.
• Financial Information: Wallet addresses, deposit/withdrawal records, and payment history.
• Technical Information: IP address, device type, browser, and cookies for platform security.

2. How We Use Your Information

Your data is used for the following purposes:

• To create and manage your investment account
• To process deposits, payouts, and withdrawals
• To comply with AML/KYC regulations
• To provide customer support and respond to inquiries
• To improve our security and platform performance

3. Data Protection & Security

We implement multi-layer encryption, firewalls, and cold storage wallets to protect your funds and personal information. Only authorized personnel can access sensitive data under strict confidentiality agreements.

4. Cookies Policy

We use cookies to enhance user experience, track platform performance, and improve marketing. You can disable cookies in your browser, but some features of our platform may not function properly.

5. Data Sharing & Third Parties

Crestwell Trade FX does not sell or rent your personal information. Data may only be shared with:

• Regulatory authorities (when required by law)
• Payment processors for deposits/withdrawals
• Security providers to protect against fraud

6. Your Rights

You have the right to:

• Access and update your personal information
• Request data deletion (subject to legal compliance)
• Withdraw consent for marketing communications

7. Retention of Data

We retain your data only as long as necessary to provide services and comply with legal obligations, including AML/KYC requirements.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date, and continued use of our services indicates acceptance.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us:
Email: support@crestwelltradefx.com
Address: 3225 McLeod Dr, Suite 100, Las Vegas, NV 89121, United States